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You cannot see any of the physical interfaces in Windows Server 2008 when you try to connect to a remote computer by using a Routing and Remote Access service

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Symptoms

When you try to connect to a remote computer by using a Routing and Remote Access service, you cannot see any of the physical interfaces in Windows Server 2008.

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Cause

This problem occurs because the remote access to the PnP utility service is disabled in Windows Server 2008.

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Resolution

To resolve this problem, enable the Allow remote access to the PnP interface policy for the Longhorn server by using the Gpedit.msc Microsoft Management Console (MMC) Group Policy snap-in. To do this, follow these steps:
  1. Click Start, click Run, type gpedit.msc, and then click OK.
  2. Locate and then click the following node in the Group Policy dialog box:
    Local Computer Policy\Computer Configuration\Administrative Template\System\Device Installation
  3. In the right pane, double-click Allow remote access to the PnP interface, and then click Settings.
  4. Click Enabled, and then click OK.

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Keywords: KB947040, kbprb, kbexpertiseadvanced

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Article Info
Article ID : 947040
Revision : 3
Created on : 2/26/2008
Published on : 2/26/2008
Exists online : False
Views : 315