Error message when you start the Zune software: "Your video hardware is not fully compatible with the Zune software"

When you start the Zune software, you receive the following error message:

The video hardware on the computer is not fully compatible with the Zune software. Or, the drivers for the video hardware on the computer are not fully compatible with the Zune software.

To resolve this issue, try one or more of the following suggestions:

1. Use the Zune device as is. Although you may not see all the special video effects, the Zune software keeps all its features and functionality and operates correctly.
2. If you want to see all the special video effects, contact the computer manufacturer or the video hardware manufacturer to see whether an upgrade path is available for the system.
3. Update the drivers for your adapter. To do this, contact the manufacturer of your video adapter for the updated drivers. To see whether there are new drivers available for the hardware, visit the following Microsoft Update Web site:
   http://update.microsoft.com/microsoftupdate
   For information about how to contact computer hardware vendors, visit the following Microsoft Web site:
   http://support.microsoft.com/gp/vendors

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