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Error message when you try to start Outlook 2003 after you install the Microsoft Dynamics CRM 3.0 client for Outlook: "Error occurred loading Microsoft CRM functionality"

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Symptoms

You install the Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook. When you try to start Microsoft Office Outlook 2003, you receive the following error message:
Error occurred loading Microsoft CRM functionality.
Additionally, the Microsoft Dynamics CRM client functionality is disabled in Outlook 2003.

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Cause

This problem may occur if you use the Disable Folder Home Pages policy setting for Outlook 2003.

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Resolution

The Microsoft Dynamics CRM 3.0 client for Outlook uses the Folder Home Pages functionality. To resolve this problem, contact the system administrator.

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More information

For more information about the Disable Folder Home Pages policy setting, visit the following Microsoft Web site:
http://office.microsoft.com/en-us/ork2003/HA011402901033.aspx

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Keywords: KB946580, kbprb, kbmbsmigrate, kbtshoot, kbexpertisebeginner, kberrmsg

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Article Info
Article ID : 946580
Revision : 1
Created on : 12/31/2007
Published on : 12/31/2007
Exists online : False
Views : 314