For more information about how to debug the print spooler in Windows Vista or in Windows Server 2008, visit the following Microsoft Web site:
For more information about Windows Vista support for HP printers, visit the following HP Web site:
For more information about how to deploy "Plug and Play" device drivers in Windows Vista and in Windows Server 2008, visit the following Microsoft Web site:
For more information about printing architecture and about driver support, visit the following Microsoft Web site:
For more information about error codes, download the Error Code Look-up tool. To do this, visit the following Microsoft Web site:
Printer drivers that are reported to use the older version of the HPBmini.dll file
- HP Color LaserJet 3000/3800 (PCL5, PCL6, PS)
- HP Color LaserJet 3600
- HP Color LaserJet 4700 PCL 6
- HP Color LaserJet 9500 PCL 6
- HP LaserJet 1320 PCL
- HP LaserJet 2300
- HP LaserJet 4250 (PCL & PS)
- HP LaserJet 4300D (PCL & PS)
- HP LaserJet 4345 MFP
- HP LaserJet 4350 (PCL & PS)
- HP LaserJet 4550-N
- HP LaserJet 4650 (PCL & PS)
- HP LaserJet 4700dtn (PCL & PS)
- HP LaserJet 5500 (PCL5C & PS)
- HP LaserJet 5550DTN (PCL5C & PS)
- HP LaserJet 9000 PCL5e/PCL6
- HP LaserJet 9050dn PCL and PS
- HP LaserJet 9500 MFP
- HP LaserJet 9500 (PCL & PS)
- HP PhotoSmart 3210
Note This list is not comprehensive. Other printer drivers may also experience this issue.
Call stack information
0:005> k
*** Stack trace for last set context - .thread/.cxr resets it
ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
0188b4cc 10001079 HPBMINI!KillMiniInstaller+0x64f
0188b520 7740c4d1 HPBMINI!InitializeMiniInstaller+0x79
*** WARNING: Unable to verify timestamp for hpzui3xy.DLL
*** ERROR: Module load completed but symbols could not be loaded for hpzui3xy.DLL
0188b5ac 4f496edd ntdll!LdrpSnapThunk+0x40d
0188b62c 00000000 hpzui3xy+0x16edd
0:005> lmvl m HPBMINI
start end module name
10000000 10026000 HPBMINI C (export symbols) HPBMINI.DLL
Loaded symbol image file: HPBMINI.DLL
Mapped memory image file: \\symbols\files\dqb11fil02\drivers\2006\03\1102004\driver005\hpbmini.dll
Image path: C:\Windows\System32\spool\drivers\w32x86\3\HPBMINI.DLL
Image name: HPBMINI.DLL
Timestamp: Tue Jan 20 12:34:17 2004 (400D90C9)
CheckSum: 00000000
ImageSize: 00026000
File version: 1.0.0.13
Product version: 1.0.0.13
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Hewlett-Packard
ProductName: Hewlett-Packard Mini-Installer
InternalName: hpbmini
OriginalFilename: hpbmini.dll
ProductVersion: 1, 0, 0, 13
FileVersion: 1, 0, 0, 13
PrivateBuild: 1, 0, 0, 13
SpecialBuild: 1, 0, 0, 13
FileDescription: Hewlett-Packard Mini-Installer dll
LegalCopyright: Copyright ? 2001
LegalTrademarks: Copyright ? 2001
Comments: Hewlett-Packard Mini-Installer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.