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The telephone numbers of an Outlook contact that are added to Communicator 2007 Phone Edition are not downloaded if the contact does not have an instant messaging (IM) address


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Symptoms

Contacts that are added to Microsoft Office Communicator 2007 Phone Edition are indexed by using the instant messaging (IM) address. If the contact, such as a Microsoft Outlook contact, does not have an IM address, the telephone numbers are not downloaded to Communicator 2007 Phone Edition.

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Resolution

To resolve this issue, install the Communicator 2007 Phone Edition update rollup package that is dated December 17, 2007. For more information about this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
946149  Description of the Communicator 2007 Phone Edition update: December 17, 2007

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Keywords: kbtshoot, kbexpertisebeginner, kbprb, KB946171

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Article Info
Article ID : 946171
Revision : 1
Created on : 12/17/2007
Published on : 12/17/2007
Exists online : False
Views : 35