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Error message on a computer that is running a 64-bit version of Windows Server 2003 and that has the "File Server for Macintosh" component installed: "0x00000050 (parameter1, 0, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA"


View products that this article applies to.

Symptoms

Consider the following scenario:
You have a computer that is running a 64-bit version of Windows Server 2003.
The computer has the "File Server for Macintosh" component installed.
In this scenario, you may receive the following Stop error message:
0x00000050 (parameter1, 0, parameter3, parameter4) PAGE_FAULT_IN_NONPAGED_AREA
Note Not all "0x00000050" Stop errors are caused by this problem.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following:
Windows Server 2003 with Service Pack 1 (SP1)
Windows Server 2003 with Service Pack 2 (SP2)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with SP1, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Sfmsrv.sys5.2.3790.3083515,58401-Feb-200802:44IA-64
Windows Server 2003 with SP2, Itanium-based versions
File nameFile versionFile sizeDateTimePlatform
Sfmsrv.sys5.2.3790.4228515,58401-Feb-200802:50IA-64
Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Sfmsrv.sys5.2.3790.3083263,16801-Feb-200802:44x64
Windows Server 2003 with SP2, x64-based versions
File nameFile versionFile sizeDateTimePlatform
Sfmsrv.sys5.2.3790.4228263,16801-Feb-200802:55x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbexpertiseinter, kbbug, kbfix, kbhotfixserver, kbqfe, KB945921

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Article Info
Article ID : 945921
Revision : 3
Created on : 2/19/2008
Published on : 2/19/2008
Exists online : False
Views : 337