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A Windows Server 2003-based terminal server cannot locate the Terminal Services license server

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Symptoms

When you use a Windows Server 2003-based server that has Terminal Server enabled, the terminal server cannot locate the Windows Server 2003 Terminal Services license server. When this occurs, you receive the following error message:
No Terminal Server license Server is available in the current domain or workgroup. To connect to another license server, click Action, click Connect, and then type the server name.
If you follow the instructions in the error message, you receive the following error message:
Windows cannot connect to a licensing server.
Additionally, if you follow the steps in the following Microsoft Knowledge Base article, you still cannot connect to the Terminal Services license server:
279561 How to override the license server discovery process in Windows Server 2003 Terminal Services
You experience this problem if the following conditions are true:
  • The Terminal Services license server is a member of a domain.
  • The Windows Server 2003-based terminal server is running in a workgroup.

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Cause

This problem occurs if the user account password for the terminal server differs from the user account password for the Terminal Services license server.

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Resolution

To resolve this problem, configure matching passwords on the terminal server and on the Terminal Services license server.

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More information

You experience this problem whether the Terminal Services license server is running in Enterprise mode or in "Domain or Workgroup" mode. To determine the mode in which the Terminal Services license server is running, examine the value of the Role registry entry in the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermServLicensing\Parameters
If the Role registry entry has a value of 1, the Terminal Services license server is running in Enterprise mode. If the Role registry entry has a value of 0 (zero), the Terminal Services license server is running in "Domain or Workgroup" mode.

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Keywords: KB945631, kbprb, kbtshoot, kberrmsg

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Article Info
Article ID : 945631
Revision : 1
Created on : 12/10/2007
Published on : 12/10/2007
Exists online : False
Views : 235