Error message in VSS log file when you try to revert a volume on a shared cluster disk or on a cluster shared volume to a previous version: "Shadow copying the specified volume is not supported"

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Symptoms

When you try to revert a volume on a shared cluster disk or on a cluster shared volume to an earlier version by using Volume Shadow Copy Service (VSS), the following error message is logged in the VSS log file:

Shadow copying the specified volume is not supported.

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Cause

This problem occurs because the RevertToSnapshot method is not supported for volumes on a shared cluster disk. This restriction also applies to Cluster Shared Volumes (CSV) that are available together with Windows Server Failover Clustering in Windows Server 2008 R2.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

In this situation, the VSS log file may resemble the following:

[0170914593,0x0009a4:0x0a2c:0x1f3cfe38] (0000):
CVssCoordinator::IsSharedClusterVolume: Returning bool: TRUE [0170914593,0x0009a4:0x0a2c:0x1f3cfe38] EXIT
{CVssCoordinator::IsSharedClusterVolume}: hr: 0x00000000 [0170914593,0x0009a4:0x0a2c:0x1f3cfe38] coord\src\coord.cxx(1376):
CVssCoordinator::RevertToSnapshot: Revert is not supported on this volume

STACK ~ 09a4.0a2c EXCEPTION :Shadow copying the specified volume is not supported.


     - CVssCoordinator::RevertToSnapshot

[0170914593,0x0009a4:0x0a2c:0x1f3cfe38] coord\src\coord.cxx(1376):
CVssCoordinator::RevertToSnapshot: Throwing HRESULT code 0x8004230c.
Previous HRESULT code = 0x00000000
[0170914593,0x0009a4:0x0a2c:0x1f0a7318] ENTER
{VssAPI::VssFreeSnapshotProperties}:
[0170914593,0x0009a4:0x0a2c:0x1f0a7318] EXIT
{VssAPI::VssFreeSnapshotProperties}: hr: 0x00000000

STACK ~ 09a4.0a2c ERROR: Shadow copying the specified volume is not supported.


     - CVssCoordinator::RevertToSnapshot

[0170914593,0x0009a4:0x0a2c:0x1f3cfe38] coord\src\coord.cxx(1403):
CVssCoordinator::RevertToSnapshot: HRESULT EXCEPTION CAUGHT: hr:
0x8004230c

STACK ~ 09a4.0a2c ERROR: Shadow copying the specified volume is not supported.


     - CVssCoordinator::RevertToSnapshot

[0170914593,0x0009a4:0x0a2c:0x1f3cfe38] EXIT
{CVssCoordinator::RevertToSnapshot}: hr: 0x8004230c

Note Status code 0x8004230c represents VSS_E_VOLUME_NOT_SUPPORTED.

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