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You can delete a Subject record that is used by a Sales Literature record in Microsoft Dynamics CRM 3.0


View products that this article applies to.

Symptoms

When you create a Sales Literature record in Microsoft Dynamics CRM 3.0, and then you specify a Subject record in the Sales Literature record, you can delete the Subject record. However, you should not be able to delete a Subject record if the Subject record is used by a parent record.

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Resolution

This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 3.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935364Update Rollup 3 is available for Microsoft Dynamics CRM 3.0
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0 server

File nameFile versionFile sizeDateTimePlatform
Setup.exe3.0.5300.1630474,98430-Jun-200701:52x86
Articleseditcontent.xslNot applicable5,52702-Dec-200723:23Not applicable
Crmbulkmailservice.exe3.0.5300.17342,833,42427-Dec-200700:12x86
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmnativeinteropproxy.dll3.0.5300.17343,403,79226-Dec-200708:12x86
Crmobjectmodel.dll3.0.5300.17346,742,54427-Dec-200700:12x86
Crmsecurity.dll3.0.5300.1734770,57627-Dec-200700:11x86
Crmworkflowservice.exe3.0.5300.17343,890,19227-Dec-200700:12x86
Edit_article.aspxNot applicable6,92726-Dec-200720:58Not applicable
Grid.htcNot applicable17,56026-Dec-200720:58Not applicable
Kbtemplateeditor.jsNot applicable5,66626-Dec-200720:58Not applicable
Listaction.jsNot applicable9,10226-Dec-200720:58Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1734689,16826-Dec-200723:45x86
Microsoft.crm.application.components.core.dll3.0.5300.1734291,85626-Dec-200723:47x86
Microsoft.crm.application.components.platform.dll3.0.5300.1734369,68026-Dec-200723:47x86
Microsoft.crm.application.components.strings.dll3.0.5300.1734726,03226-Dec-200707:47x86
Microsoft.crm.application.components.ui.dll3.0.5300.1734222,22426-Dec-200723:45x86
Microsoft.crm.application.pages.dll3.0.5300.1734967,69626-Dec-200723:45x86
Microsoft.crm.dll3.0.5300.1734381,96826-Dec-200723:47x86
Microsoft.crm.managedinterop.dll3.0.5300.173482,96026-Dec-200723:46x86
Microsoft.crm.metadatahelper.dll3.0.5300.173482,96026-Dec-200723:47x86
Microsoft.crm.objectmodel.dll3.0.5300.1734324,62426-Dec-200723:47x86
Microsoft.crm.platform.bulkoperationcontrolassembly.dll3.0.5300.173437,90426-Dec-200723:41x86
Microsoft.crm.platform.server.dll3.0.5300.1734246,80026-Dec-200723:47x86
Microsoft.crm.reports.reportschedule.dll3.0.5300.173499,34426-Dec-200723:41x86
Microsoft.crm.tools.workflowlibrary.dll3.0.5300.1734275,47226-Dec-200723:41x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot applicable11329-Mar-200704:18Not applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot applicable8,82226-Dec-200720:58Not applicable
Crmsecurity.dll3.0.5300.1734770,57627-Dec-200700:11x86
Microsoft.crm.dll3.0.5300.1375,56017-Nov-200504:39x86
Microsoft.crm.managedinterop.dll3.0.5300.180,64817-Nov-200504:38x86
Microsoft.crm.metadatahelper.dll3.0.5300.180,64817-Nov-200504:38x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,21617-Nov-200504:39x86
Microsoft.crm.platform.server.dll3.0.5300.1244,48817-Nov-200504:39x86
Crmdbhotfix.dll3.0.5300.1656105,83222-Aug-200703:47x86
Crmhotfix.cdfNot applicable14,62402-Jan-200819:34Not applicable
Kb927207_client.dll3.0.5300.173469,13627-Dec-200700:05x86
Kb930604_client.dll3.0.5300.173472,72027-Dec-200700:05x86
Kb930610_client.dll3.0.5300.1734116,75227-Dec-200700:05x86
Kb931627_client.dll3.0.5300.1734159,76027-Dec-200700:05x86
Kb932205_client.dll3.0.5300.173471,18427-Dec-200700:05x86
Kb933214_client.dll3.0.5300.173478,35227-Dec-200700:05x86
Kb933423_client.dll3.0.5300.173498,32027-Dec-200700:05x86
Kb933658_client.dll3.0.5300.173474,76827-Dec-200700:05x86
Kb935529_client.dll3.0.5300.173478,86427-Dec-200700:05x86
Kb935844_client.dll3.0.5300.1734122,89627-Dec-200700:06x86
Kb936019_client.dll3.0.5300.173469,64827-Dec-200700:05x86
Kb936204_client.dll3.0.5300.173499,85627-Dec-200700:05x86
Kb938125_client.dll3.0.5300.173469,64827-Dec-200700:05x86
Kb938238_client.dll3.0.5300.173477,84027-Dec-200700:05x86
Kb940496_client.dll3.0.5300.173479,37627-Dec-200700:05x86
Kb940761_client.dll3.0.5300.173488,59226-Dec-200708:05x86
Kb944256_client.dll3.0.5300.173488,08027-Dec-200700:05x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86

Microsoft Dynamics CRM client for Microsoft Office Outlook

File nameFile versionFile sizeDateTimePlatform
Articleseditcontent.xslNot applicable5,52702-Dec-200723:23Not applicable
Crmmsg.dll1.2.3297.12316,08829-Mar-200720:18x86
Crmnativeinteropproxy.dll3.0.5300.17343,403,79226-Dec-200708:12x86
Crmobjectmodel.dll3.0.5300.17346,742,54427-Dec-200700:12x86
Crmsecurity.dll3.0.5300.1734770,57627-Dec-200700:11x86
Edit_article.aspxNot applicable6,92726-Dec-200720:58Not applicable
Grid.htcNot applicable17,56026-Dec-200720:58Not applicable
Listaction.jsNot applicable9,10226-Dec-200720:58Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1734599,05626-Dec-200723:46x86
Microsoft.crm.application.components.core.dll3.0.5300.1734295,95226-Dec-200723:43x86
Microsoft.crm.application.components.platform.dll3.0.5300.1734410,64026-Dec-200723:43x86
Microsoft.crm.application.components.strings.dll3.0.5300.1734726,03226-Dec-200723:43x86
Microsoft.crm.application.components.ui.dll3.0.5300.1734222,22426-Dec-200723:46x86
Microsoft.crm.application.pages.dll3.0.5300.1734738,32026-Dec-200723:46x86
Microsoft.crm.dll3.0.5300.1734381,96826-Dec-200723:43x86
Microsoft.crm.managedinterop.dll3.0.5300.173482,96026-Dec-200723:43x86
Microsoft.crm.metadatahelper.dll3.0.5300.173482,96026-Dec-200723:43x86
Microsoft.crm.objectmodel.dll3.0.5300.1734324,62426-Dec-200723:43x86
Microsoft.crm.platform.server.dll3.0.5300.1734246,80026-Dec-200723:43x86
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86
Msvcr71.dll7.10.3052.4355,03229-Mar-200720:18x86
Pkgutil.cmdNot applicable11329-Mar-200704:18Not applicable
Pkgutil.exe1.2.3297.10188,79229-Mar-200720:18x86
Print_dlg.aspxNot applicable8,82226-Dec-200720:58Not applicable
Microsoft.crm.dll3.0.5300.1375,57617-Nov-200504:42x86
Microsoft.crm.managedinterop.dll3.0.5300.180,66417-Nov-200504:42x86
Microsoft.crm.metadatahelper.dll3.0.5300.180,66417-Nov-200504:42x86
Microsoft.crm.objectmodel.dll3.0.5300.1318,23217-Nov-200504:42x86
Microsoft.crm.platform.server.dll3.0.5300.1244,50417-Nov-200504:42x86
Crmhotfix.cdfNot applicable7,84802-Jan-200819:34Not applicable
Mscrmcustom.dll3.0.5300.1656181,09622-Aug-200703:47x86

Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update

File nameFile versionFile sizeDateTimePlatform
Setup.xmlNot applicable3,38502-Jan-200819:50Not applicable
V3cclientpatch30.mspNot applicable2,920,44802-Jan-200820:26Not applicable
Articleseditcontent.xslNot applicable5,52702-Dec-200723:23Not applicable
Crmnativeinteropproxy.dll3.0.5300.17343,403,79227-Dec-200700:11x86
Crmobjectmodel.dll3.0.5300.17346,742,54427-Dec-200700:11x86
Crmsecurity.dll3.0.5300.1734770,57627-Dec-200700:11x86
Edit_article.aspxNot applicable6,92726-Dec-200720:58Not applicable
Grid.htcNot applicable17,56026-Dec-200720:58Not applicable
Listaction.jsNot applicable9,10226-Dec-200720:58Not applicable
Microsoft.crm.application.components.application.dll3.0.5300.1734599,05626-Dec-200723:45x86
Microsoft.crm.application.components.core.dll3.0.5300.1734295,95226-Dec-200723:46x86
Microsoft.crm.application.components.platform.dll3.0.5300.1734410,64026-Dec-200723:46x86
Microsoft.crm.application.components.strings.dll3.0.5300.1734726,03226-Dec-200723:46x86
Microsoft.crm.application.components.ui.dll3.0.5300.1734222,22426-Dec-200723:44x86
Microsoft.crm.application.pages.dll3.0.5300.1734738,32026-Dec-200707:45x86
Microsoft.crm.dll3.0.5300.1734381,96826-Dec-200723:46x86
Microsoft.crm.managedinterop.dll3.0.5300.173482,96026-Dec-200723:46x86
Microsoft.crm.metadatahelper.dll3.0.5300.173482,96026-Dec-200723:46x86
Microsoft.crm.objectmodel.dll3.0.5300.1734324,62426-Dec-200723:46x86
Microsoft.crm.platform.server.dll3.0.5300.1734246,80026-Dec-200723:46x86
Print_dlg.aspxNot applicable8,82226-Dec-200720:58Not applicable
Setup.xmlNot applicable1,76002-Jan-200819:49Not applicable
V3clightclientpatch30.mspNot applicable586,24002-Jan-200820:26Not applicable
Microsoft.crm.application.components.core.dll3.0.5300.1734295,95226-Dec-200723:46x86
Microsoft.crm.application.components.platform.dll3.0.5300.1734410,64026-Dec-200723:46x86
Microsoft.crm.application.components.strings.dll3.0.5300.1734726,03226-Dec-200723:46x86
Microsoft.crm.dll3.0.5300.1734381,96826-Dec-200723:46x86
Microsoft.crm.platform.server.dll3.0.5300.1734246,80026-Dec-200723:46x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 server components or the Microsoft Dynamics CRM client for Microsoft Office Outlook components.

Prerequisites

You must have Microsoft Dynamics CRM 3.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB944256$\Spuninst folder. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
832475 Description of the new features in the package installer for Windows software updates

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB944256, kbmbsmigrate, kbqfe, kbhotfixserver, kbmbssales, kbautohotfix

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Article Info
Article ID : 944256
Revision : 5
Created on : 4/3/2008
Published on : 4/3/2008
Exists online : False
Views : 205