The Configuration.exe configuration program cannot be started and no error is recorded in the event log after you install the BizTalk Accelerator for RosettaNet 3.5

After you install the BizTalk Accelerator for RosettaNet 3.5 on a computer that is running BizTalk Server 2006 R2, the Configuration.exe configuration program cannot be started. After you start the Configuration.exe tool, the Configuration.exe process is listed as a running process in Task Manager. However, the Configuration.exe process exits without any errors after several seconds. No error is recorded in the event log.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have installed the following software before you apply this hotfix:

• Microsoft BizTalk Server 2006 R2
• Microsoft BizTalk Accelerator for RosettaNet 3.5

Restart requirement

You do not have to restart the BizTalk server after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.