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  2. The Exchange 2003 Setup program deletes all empty folders and empty subfolders in the Exchange 2003 installation folder when you remove an Exchange 2003 component

The Exchange 2003 Setup program deletes all empty folders and empty subfolders in the Exchange 2003 installation folder when you remove an Exchange 2003 component

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Symptoms

When you use the Microsoft Exchange Server 2003 Setup program to remove an Exchange 2003 component, the removal process deletes all empty folders and empty subfolders in the Exchange 2003 installation folder.

This behavior may cause unexpected results. For example, mail delivery may fail.

Note By default, the Exchange 2003 installation folder resides in the following location:
%ProgramFiles%\exchsrvr

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Workaround

To work around this behavior, re-create the folders that were deleted by the Exchange Server 2003 Setup program.

Examine the Exchange Setup Progress.log file to determine which folders were deleted. The Exchange Setup Progress.log file contains information that resembles the following:
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\Mailroot\vsi 1\BadMail" 
[19:54:05] Leaving CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\Mailroot\vsi 1\PickUp" 
[19:54:05] Leaving CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\Mailroot\vsi 1\Queue" 
[19:54:05] Leaving CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\Mailroot\vsi 1" 
[19:54:05] Leaving CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\Mailroot" 
[19:54:05] Leaving CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Entering CFileManager::ScDeleteEmptyDirectories 
[19:54:05] Removing empty directory "D:\Program Files\Exchsrvr\MDBDATA"

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Status

This behavior is by design.

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Keywords: KB942691, kbprb, kbtshoot, kbexpertiseinter

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Article Info
Article ID : 942691
Revision : 2
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 214