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  2. You receive an error message when you try to install the Active Directory directory service on a domain controller where Active Directory was removed

You receive an error message when you try to install the Active Directory directory service on a domain controller where Active Directory was removed

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Symptoms

Consider the following scenario:
  • You have two domain controllers that are running Windows Server 2003 Service Pack 1 (SP1).
  • You remove the Active Directory directory service on the domain controller that is running the infrastructure master role.
  • You perform a metadata cleanup on the domain controller from which Active Directory was removed.
In this scenario, when you try to install Active Directory on the domain controller from which Active Directory was removed, you receive an error message that resembles the following:
The operation failed because:
This Active Directory installation requires domain configuration changes, but whether these changes have been made on the domain controller domain_controller_name is undetermined. The installation process has quit.
"The system cannot find the file specified".
When you run the domain controller diagnostic tool (Dcdiag.exe), you receive an error message that resembles the following:
Starting test: KnowsOfRoleHolders
Role Schema Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com
Role Domain Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com
Role PDC Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com
Role Rid Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com
Role Infrastructure Update Owner = CN=NTDS Settings\0ADEL:e0a0c653-031f-4826-be03-9b66c5ac6fb4,CN=ADC\0ADEL:184372c4-b9b2-40db-a88a-385dca1d7eb7,CN=Servers\0ADEL:79c18f15-40ad-4aec-b9a8-150eb62b8a22,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com
Warning: CN=NTDS Settings\0ADEL:e0a0c653-031f-4826-be03-9b66c5ac6fb4,CN=ADC\0ADEL:184372c4-b9b2-40db-a88a-385dca1d7eb7,CN=Servers\0ADEL:79c18f15-40ad-4aec-b9a8-150eb62b8a22,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com is the Infrastructure Update Owner, but is deleted.
......................... ROOT failed test KnowsOfRoleHolders
Additionally, the following information may be logged in the Dcpromoui.log file: 
The Workstation service has not been started. 
Managing the network session with domain_controller_name failed.
Note The path of the Dcpromoui.log file is %windir%\Debug\Dcpromoui.log.

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Cause

This problem occurs if the domain controller that is running the infrastructure master role is missing, or the domain controller is not on the network.

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Resolution

To resolve this problem, transfer the infrastructure master role to the domain controller where Active Directory is present. For more information about how to transfer the infrastructure master role, click the following article number to view the article in the Microsoft Knowledge Base:
255504� Using Ntdsutil.exe to transfer or seize FSMO roles to a domain controller

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Keywords: KB941757, kbtshoot, kbexpertiseadvanced

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Article Info
Article ID : 941757
Revision : 2
Created on : 9/28/2007
Published on : 9/28/2007
Exists online : False
Views : 194