Message when you run the Windows Server 2008 System Compatibility report on a Windows Server 2003-based computer: "Uninstall the following programs: Storage Manager Driver"

When you run the Windows Server 2008 System Compatibility report on a Microsoft Windows Server 2003-based computer, you may receive a message that resembles the following: When this problem occurs, there may be no device or no program that matches the program name in the message. If you continue with an upgrade to Windows Server 2008, the upgrade continues without the removal of the driver that is mentioned in the message. Therefore, you may receive a Stop error message that resembles the following: This problem occurs on a computer that is using PERC or CERC storage controllers from Dell. The storage controllers are running the Afamgt.sys driver.

To resolve this problem, use the Dell Addfilter tool to remove the driver before you continue with the upgrade. To do this, follow these steps:

1. Copy the Addfilter.exe file to a folder on the computer.
2. Click Start, click Run, type CMD, and then click OK.
3. Type the following command, and then press ENTER, where Path is the path of the Addfilter.exe file:
   Path\addfilter u afamgt
   This will remove the filter driver from the registry.
4. Manually delete the Afamgt.sys file from the following folder:
   C:windows/System32/drivers

Contact Dell support for more information about how to obtain the Dell Addfilter tool. Also, for more information about the problem that is described in this article, visit the following Dell Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The following are the affected controllers and the associated PCI IDs that use the Afamgt.sys driver: Be aware that PERC 3/Di controller has multiple PCI IDs. The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.