You receive a Stop error message and a Windows Server 2003-based computer restarts unexpectedly

On a Microsoft Windows Server 2003-based computer that is running Citrix Metaframe, you receive one of the following Stop error messages on a blue screen:

• 0x0000003b SYSTEM_SERVICE_EXCEPTION
• 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA
• 0x0000008E KERNEL_MODE_EXCEPTION_NOT_HANDLED

Additionally, the computer restarts unexpectedly.

This problem occurs because of a problem with the Vdtw30.dll driver file.

Citrix has developed a hotfix that resolves this problem. To obtain this hotfix, contact Citrix.

For information about your hardware manufacturer, visit the following Web site:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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