Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error message when you try to start a sequenced application in the Microsoft App-V (SoftGrid) client: "Error code: xxxxxx-xxxxxx2C-800736B1"

Error message when you try to start a sequenced application in the Microsoft App-V (SoftGrid) client: "Error code: xxxxxx-xxxxxx2C-800736B1"

View products that this article applies to.

Symptoms

When you try to start a sequenced application in the Microsoft App-V (SoftGrid) client, the application does not start. Additionally, you may receive an error message that resembles the following error message:

The SoftGrid Client could not launch application_name. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
Error code: xxxxxx-xxxxxx2C-800736B1

You may also see the following events logged in the Event Viewer System log:

↑ Back to the top

Cause

This problem occurs if the following packages are not installed locally on the App-V (SoftGrid) client:

↑ Back to the top

Resolution

Install the redistributable package locally on the App-V (SoftGrid) client  

If the sequenced application requires the .NET Framework 2.0 Redistributable Package, install the .NET Framework 2.0 Redistributable Package locally on the App-V (SoftGrid) client. Additionally, if the sequenced application requires the Visual C++ Redistributable Package, install the Visual C++ Redistributable Package locally on the App-V (SoftGrid) client.  

Note Before installing these packages, ensure that they are the correct version for the application being virtualized. The links above are for the most common versions of the packages.


↑ Back to the top

Keywords: kb, kbtshoot, kbentirenet, kbexpertiseadvanced

↑ Back to the top

Article Info
Article ID : 939084
Revision : 4
Created on : 3/27/2020
Published on : 3/27/2020
Exists online : False
Views : 606