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Message when you use Commerce Server Manager to create a new profile definition in Commerce Server 2007: "Loading Editor"


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Symptoms

When you use Microsoft Commerce Server Manager to create a new profile definition in Microsoft Commerce Server 2007, you may receive the following message:
Loading Editor...
You may continue to receive this message, and the editor may never load.

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Cause

This issue may occur if you have the Windows Internet Explorer Enhanced Security Configuration components installed.

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Resolution

To work around this issue, use one of the following methods.

Method 1

In Add or Remove Programs, remove the Internet Explorer Enhanced Security Configuration components. To do this, follow these steps:
  1. Click Start, click Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. In Add or Remove Programs, click Add/Remove Windows Components.
  3. In the Windows Components Wizard, click to select the Internet Explorer Enhanced Security Configuration check box, and then click Details.
  4. Click to clear the For administrator groups check box.
  5. Click to clear the For all other user groups check box, and then click OK.
  6. Click Next, and then click Finish.

Method 2

In Internet Explorer, add the name of the computer to the trusted sites. To do this, follow these steps:
  1. In Internet Explorer, click the Tools menu, and then click Internet Options.
  2. In the Internet Options dialog box, click the Security tab.
  3. Under Select a Web content zone to specify its security settings, click Trusted sites, and then click Sites.
  4. In the Trusted sites dialog box, type http://<ComputerName>, click Add, and then click OK two times.

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Keywords: KB937764, kbprb, kbtshoot

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Article Info
Article ID : 937764
Revision : 2
Created on : 6/7/2007
Published on : 6/7/2007
Exists online : False
Views : 352