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Error message when you try to create a cluster file share resource in a Windows Server 2003-based cluster: "System error 87 has occurred (0X00000057)"


View products that this article applies to.

Symptoms

When you try to create a cluster file share resource in a Microsoft Windows Server 2003-based cluster, you receive the following error message:
System error 87 has occurred (0X00000057)
The parameter is incorrect.
This problem occurs if you try to create the cluster file share resource by using the NT path of a folder. For example, this problem occurs if you use the following NT path to try to create the cluster file share resource:
\\?\GlobalRoot\Device\harddiskvolume1\share

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Cause

This problem occurs because the Cluster service does not accept an NT path when you create a cluster file share resource.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 2, x86-based versions
File nameFile versionFile sizeDateTimePlatformSP requirement
Clusdisk.sys5.2.3790.408369,12017-May-200715:31x86SP2
Clusres.dll5.2.3790.4083476,67217-May-200719:15x86SP2
W03a2409.dll5.2.3790.4083453,63217-May-200715:10x86SP2
Windows Server 2003 with Service Pack 2, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Clusdisk.sys5.2.3790.4083112,12817-May-200705:15x64SP2Not applicable
Clusres.dll5.2.3790.4083647,68017-May-200705:15x64SP2Not applicable
W03a2409.dll5.2.3790.4083454,14417-May-200705:15x64SP2Not applicable
Ww03a2409.dll5.2.3790.4083453,63217-May-200705:15x86SP2WOW
Windows Server 2003 with Service Pack 2, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Clusdisk.sys5.2.3790.4083214,52817-May-200705:13IA-64SP2Not applicable
Clusres.dll5.2.3790.40831,149,95217-May-200705:13IA-64SP2Not applicable
W03a2409.dll5.2.3790.4083452,60817-May-200705:13IA-64SP2Not applicable
Ww03a2409.dll5.2.3790.4083453,63217-May-200705:13x86SP2WOW
Windows Server 2003 with Service Pack 1, x86-based versions
File nameFile versionFile sizeDateTimePlatformSP requirement
Clusdisk.sys5.2.3790.293868,60817-May-200712:10x86SP1
Clusres.dll5.2.3790.2938476,67217-May-200719:42x86SP1
W03a2409.dll5.2.3790.293828,67217-May-200711:43x86SP1
Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Clusdisk.sys5.2.3790.2938111,61617-May-200705:10x64SP1Not applicable
Clusres.dll5.2.3790.2938647,68017-May-200705:10x64SP1Not applicable
W03a2409.dll5.2.3790.293829,18417-May-200705:10x64SP1Not applicable
Ww03a2409.dll5.2.3790.293828,67217-May-200705:10x86SP1WOW
Windows Server 2003 with Service Pack 1, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Clusdisk.sys5.2.3790.2938214,01617-May-200705:09IA-64SP1Not applicable
Clusres.dll5.2.3790.29381,149,95217-May-200705:09IA-64SP1Not applicable
W03a2409.dll5.2.3790.293827,64817-May-200705:09IA-64SP1Not applicable
Ww03a2409.dll5.2.3790.293828,67217-May-200705:09x86SP1WOW

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More information

The following is an example of commands that cause the problem:
set ClusterShareName=testshare
set ClusterGroup=Cluster Group
set ClusterShare=\\?\GlobalRoot\Device\harddiskvolume1\share

cluster . res %ClusterShareName% /Create /Group:"%ClusterGroup%" /Type:"File Share"
cluster . res %ClusterShareName% /priv Path="%ClusterShare%"

cluster . res %ClusterShareName% /priv ShareName="%ClusterShareName%"
cluster . res %ClusterShareName% /priv Remark="SQL Server Filestream Share"
cluster . res %ClusterShareName% /priv security=Everyone,grant,F:security
cluster . res %ClusterShareName% /On
Note After you run the cluster . res %ClusterShareName% /priv Path="%ClusterShare%" command, you receive the "System error 87 has occurred (0X00000057)" error messsage.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbautohotfix, kbwinserv2003postsp2fix, kbexpertiseinter, kbbug, kbfix, kbqfe, KB937444

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Article Info
Article ID : 937444
Revision : 2
Created on : 10/8/2011
Published on : 10/8/2011
Exists online : False
Views : 251