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Error message when you pass a document through eConnect in Microsoft Dynamics GP: "Timeout expired"

SYMPTOMS

When you pass a document through eConnect in Microsoft Dynamics GP, you receive the following error message: 
"
Microsoft.GreatPlains.eConnect Version=9.0.0.0
.Net SqlClient Data Provider

The Microsoft Distributed Transaction Coordinator (MS DTC) has canceled the distributed transaction.
at Microsoft.GreatPlains.eConnect.eConnectMethods.ExecStoredProcedures(String xml)
at Microsoft.GreatPlains.eConnect.eConnectMethods.eConnect_EntryPoint(String ConnectionString, 
ConnectionStringType ConnectionType, String sXML, SchemaValidationType ValidationType, String eConnectSchema)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp." or 
"
Microsoft.GreatPlains.eConnect Version=9.0.0.0
.Net SqlClient Data Provider

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
at Microsoft.GreatPlains.eConnect.eConnectMethods.ExecStoredProcedures(String xml)
at Microsoft.GreatPlains.eConnect.eConnectMethods.eConnect_EntryPoint(String ConnectionString, 
ConnectionStringType ConnectionType, String sXML, SchemaValidationType ValidationType, String eConnectSchema)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp."

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RESOLUTION

To resolve this problem, follow these steps:
1. Click Start , click Settings , click Control Panel , and then click Administrative Tools .
2. Double-click Component Services .
3. Expand Component Services , and then expand Computers .
4. Right-click My Computer , and then click Properties .
5. On the Options tab, enter 0 in the Transaction timeout box.

Note Zero is considered infinite.
6. Click OK .
7. Try to pass the document through eConnect.

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Keywords: kb, kbnosurvey, kbprb, kbtshoot, kberrmsg, kbMBSPartner, kbMBSMigrate, BemisKB936943, kbExpertiseAdvanced, kbExpertiseInter

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Article Info
Article ID : 936943
Revision : 1
Created on : 3/7/2017
Published on : 3/7/2017
Exists online : False
Views : 80