Cumulative update rollup for Windows Vista

The following issues were not previously documented in a Microsoft Knowledge Base article.

• When the computer resumes from a suspend state or from a hibernation state, the computer stops responding, and you receive a 0x9F stop message on a blue screen.
• The computer takes a long time to resume from a suspend state or from a hibernation state.
• The computer takes a long time to resume from a suspend state or from a hibernation state when you use a VIA controller.
• The computer stops responding when you use an AuthenTec USB fingerprint reader. Also, you receive a 0xFE Stop error on a blue screen or a 0x9F Stop error on a blue screen.
• The computer stops responding when you use a USB Bluetooth audio device.
• The computer takes a long time to resume from a suspend state or from a hibernation state when you use an Enhanced Host Controller Interface (EHCI) controller.
• The computer stops responding when you remove a USB device, and you receive a 0xFE Stop error on a blue screen.
• When a computer resumes from a suspend state or from a hibernation state multiple times, you receive a 0xFE Stop error on a blue screen.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Important The update that is described in this Microsoft Knowledge Base article has been replaced by the update that is described in Microsoft Knowledge Base article 941600. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

941600 Cumulative update rollup for USB core components in Windows Vista

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

Windows Vista, 64-bit versions