To resolve this problem, use one of the following methods.
Method 1: Install the service pack
Windows Vista Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
Hotfixes and security updates that are included in SP2 for Windows Vista Service and for Windows Server 2008
For more information about the hotfixes and the security updates that are included in SP2 for Windows Vista and for Windows Server 2008, visit the following Microsoft TechNet Web site:
-
Note:
Currently, the list of hotfixes and security updates is available only in English.
Method 2: Install the security update
To resolve this problem, install the security update that is described in Microsoft Knowledge Base article 931768.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
931768
MS07-027: Cumulative Security Update for Internet Explorer
Method 3: Apply the hotfix
To resolve this problem, apply the hotfix that is appropriate for your operating system.
Windows Vista
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To install the hotfix, you must have Internet Explorer 7 installed.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows Vista, 32-bit versions| File name | File version | File size | Date | Time | Platform |
|---|
| Update.mum | Not Applicable | 1,946 | 08-May-2007 | 17:56 | Not Applicable |
| X86_6982527afc6e6343838cad5c0d22dad0_31bf3856ad364e35_6.0.6000.20593_none_62a7233e9748950e.manifest | Not Applicable | 703 | 08-May-2007 | 17:56 | Not Applicable |
| X86_microsoft-windows-ie-imagesupport_31bf3856ad364e35_6.0.6000.20593_none_3c39d4bf0f4bd7b6.manifest | Not Applicable | 16,537 | 08-May-2007 | 17:58 | Not Applicable |
| Imgutil.dll | 7.0.6000.20593 | 36,352 | 08-May-2007 | 02:48 | x86 |
| File name | File version | File size | Date | Time | Platform |
|---|
| Amd64_6982527afc6e6343838cad5c0d22dad0_31bf3856ad364e35_6.0.6000.20593_none_bec5bec24fa60644.manifest | Not Applicable | 705 | 08-May-2007 | 17:56 | Not Applicable |
| Amd64_b4ff7134053c0fe8b8770bdd968a0ce8_31bf3856ad364e35_6.0.6000.20593_none_b401a68d762ebf6b.manifest | Not Applicable | 707 | 08-May-2007 | 17:56 | Not Applicable |
| Amd64_microsoft-windows-ie-imagesupport_31bf3856ad364e35_6.0.6000.20593_none_98587042c7a948ec.manifest | Not Applicable | 16,553 | 08-May-2007 | 18:03 | Not Applicable |
| Package_1_for_kb935560~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,794 | 08-May-2007 | 17:56 | Not Applicable |
| Package_2_for_kb935560~31bf3856ad364e35~amd64~~6.0.1.0.mum | Not Applicable | 1,957 | 08-May-2007 | 17:56 | Not Applicable |
| Update.mum | Not Applicable | 1,853 | 08-May-2007 | 17:56 | Not Applicable |
| Imgutil.dll | 7.0.6000.20593 | 52,736 | 08-May-2007 | 03:46 | x64 |
Windows XP
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To install the hotfix, you must have Internet Explorer 7 and Windows XP Service Pack 2 installed.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows XP with SP2, x86-based versions| File name | File version | File size | Date | Time | Platform |
|---|
| Imgutil.dll | 7.0.6000.20593 | 36,352 | 11-May-2007 | 04:54 | x86 |
Windows Server 2003
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To install the hotfix, you must have Internet Explorer 7 and Windows Server 2003 Service Pack 2 installed.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
Registry information
To use this hotfix, you do not have to make any changes to the registry.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows Server 2003 with SP2, x86-based versions | File name | File version | File size | Date | Time | Platform |
|---|
| Imgutil.dll | 7.0.6000.20593 | 36,352 | 10-May-2007 | 23:39 | x86 |
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|
| Imgutil.dll | 7.0.6000.20593 | 52,736 | 10-May-2007 | 08:57 | x64 | SP2 | Not Applicable |
| Wimgutil.dll | 7.0.6000.20593 | 36,352 | 10-May-2007 | 08:57 | x86 | SP2 | WOW |
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|
| Imgutil.dll | 7.0.6000.20593 | 110,592 | 10-May-2007 | 08:58 | IA-64 | SP2 | Not Applicable |
| Wimgutil.dll | 7.0.6000.20593 | 36,352 | 10-May-2007 | 08:58 | x86 | SP2 | WOW |