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Setup.exe crashes when you try to install Forefront Security for Exchange on an Exchange Server 2007 Single Copy Cluster


View products that this article applies to.

Symptoms

When you try to install Microsoft Forefront Security for Exchange on a computer that is running Microsoft Exchange Server 2007, the Forefront Security Setup.exe program crashes.

You experience this problem if the following conditions are true:
Exchange 2007 is installed on a server cluster by using the Single Copy Cluster (SCC) option.
The Network Name resource that is used for the clustered Exchange installation differs from the cluster group name that is used for the clustered Exchange installation.

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Workaround

To work around this problem, rename the cluster group to have the same name as the Network Name resource. To rename the cluster group, follow these steps:
1.Start the Cluster Administrator program. To do this, click Start, click Run, type cluadmin ., and then click OK.

Note In this command, "cluadmin" is followed by a space and then by a period (.). The period causes the Cluster Administrator to connect to the local cluster.
2.Expand Groups, right-click the group that contains the Exchange 2007 Single Copy Cluster, and then click Rename.
3.Type the name of the Network Name resource.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB934287, kbdeployment, kbpending, kbprb, kbbug, kbtshoot

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Article Info
Article ID : 934287
Revision : 1
Created on : 4/9/2007
Published on : 4/9/2007
Exists online : False
Views : 269