The Helix Server service stops when you try to restart Helix Server on a Windows Server 2003 Service Pack 2-based computer

You use the Helix Server Administrator Console to try to restart RealNetworks Helix Server version 11.1.1 or version 11.1.2 on a Microsoft Windows Server 2003 Service Pack 2 (SP2)-based computer. After you do this, the Helix Server service stops. Additionally, an error message that resembles the following is logged in the System log:

To resolve this issue, contact RealNetworks. For information about how to contact RealNetworks, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
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To work around this issue, use the Services Microsoft Management Console (MMC) snap-in to manually restart the Helix Server service.

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