Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You receive an error message when you try to install Terminal Services Client Access License by using automatic activation after you configure Terminal Services on a Windows Server 2003-based computer

You receive an error message when you try to install Terminal Services Client Access License by using automatic activation after you configure Terminal Services on a Windows Server 2003-based computer

View products that this article applies to.

Symptoms

After you configure Terminal Services on a Microsoft Windows Server 2003-based computer, when you try to install Terminal Services Client Access License (TS CAL) by using automatic activation, you may receive the following error message:
The Licensing wizard encountered an error while installing the license key pack. Check your network connections, and then retry the operation. If the problem persists, try using a different connection method.

Message Number : 0x1391

↑ Back to the top

Cause

Typically, this issue occurs when there is a problem with the server that processes your request at the Microsoft Clearinghouse.

↑ Back to the top

Resolution

To resolve this issue, activate TS CAL by using a Web browser or by using a telephone.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
325869� How to activate a License Server by using Terminal Server Licensing in Windows Server 2003

↑ Back to the top

More information

For more information about the guidelines to deploy a terminal server, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx#EYE

↑ Back to the top

Keywords: KB932453, kbexpertiseadvanced, kbtshoot

↑ Back to the top

Article Info
Article ID : 932453
Revision : 2
Created on : 2/27/2007
Published on : 2/27/2007
Exists online : False
Views : 229