Error message when you update an e-mail activity in Microsoft Dynamics CRM 3.0: "SQL Server Timeout expired"

When you update an e-mail activity in Microsoft Dynamics CRM 3.0, Microsoft Dynamics CRM 3.0 stops responding. After about 30 seconds, you receive the following error message: For example, this problem occurs if you change the value in the Regarding field on an e-mail activity form.

This problem occurs if the following conditions are true:

• The e-mail activity is created by another user.
• The e-mail activity has been shared with you by another user.

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: