Error message when you use the Reg.exe tool to query a registry subkey on a computer that is running Windows Server 2003 with SP1 or Windows Server 2003 with SP2: "ERROR: More data is available"

On a computer that is running Microsoft Windows Server 2003 with Service Pack 1 (SP1) or Windows Server 2003 with Service Pack 2 (SP2), you use the Reg.exe tool to query a registry subkey. However, you receive the following error message:This issue occurs if the registry subkey contains REG_MULTI_STRING registry entries that do not contain any value data. These empty registry entries are not displayed in the query result.

Note In the original release versions of Windows Server 2003, the Reg.exe tool returns a 0x0 value for an empty REG_MULTI_STRING registry entry.

This problem occurs because the Reg.exe tool does not correctly handle NULL value data for REG_MULTI_STRING registry entries.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions

Windows Server 2003, Itanium-based versions

Windows Server 2003, x64-based versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: