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Error message when you install an Office InfoPath 2007 form template on a Windows Vista-based computer: "Cannot create InfoPath.ExternalApplication object. Error code = 0x80080005"


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Symptoms

When you use an .msi file to install a Microsoft Office InfoPath 2007 form template on a Windows Vista-based computer, the installation may fail. Additionally, you may receive the following error message:
Cannot create InfoPath.ExternalApplication object. Error code = 0x80080005.

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Workaround

To work around this issue, open Windows Task Manager, stop any InfoPath process or Microsoft Outlook process, and then restart the installation.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB931414, kbprb, kberrmsg, kbtshoot, kbexpertiseinter

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Article Info
Article ID : 931414
Revision : 2
Created on : 2/1/2007
Published on : 2/1/2007
Exists online : False
Views : 292