When I used the Online Media feature of Media Center Extender, I received an error message: "Video Error" or returns to the Gallery

To resolve this problem, install Service Pack 1 for Windows Vista, and then update the Online Media settings for Media Center Extender.

Step 1: Update Windows Vista (if required)

Install Service Pack 1 for Windows Vista.

For more information about installing Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

Step 2: Update the Online Media settings for Media Center Extender

Change the Windows Vista registry settings for Online Media.

To have us update the registry for you, go to the "Fix it for me" section. If you’d rather update the registry yourself, go to the "Let me fix it myself" section.

Fix it for me

To update the registry automatically, click the
Fix this problemlink. Then click
Runin the
File Downloaddialog box, and follow the steps in this wizard.

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

Let me fix it myself

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

To update the registry, follow these steps:

1. Click Start , type regedit in the Start Search box, and then press ENTER.
   
   If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2. Locate and then click the following registry subkey:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaCenterPeripheral
3. On the Edit menu, point to New, and then click DWORD (32-bit) Value.
4. Type MFNETSOURCE_DISABLE_UDP, and then press ENTER.
   
5. On the Edit menu, click Modify.
   
6. Type 1, and then click OK.
   
7. Exit Registry Editor.

Now go to the "Did this fix the problem?" section.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.