Claims that are added by a "claims transform" module on a Windows Server 2003 SP2-based computer are missing when you switch to a Windows NT token-based application

Consider the following scenario. In an Active Directory Federation Services (ADFS) environment on a Microsoft Windows Server 2003 Service Pack 2 (SP2)-based computer, certain claims are added by a "claims transform" module. However, these claims are missing when you switch to a Microsoft Windows NT token-based application.

Specifically, when you use a Web browser to access a claims-aware Web application in a resource partner organization, all claims are displayed on the applicable Web page. However, when you access a Windows NT token-based Web application in the same resource partner organization, the claims are not displayed on the applicable Web page. This is true even though you access the Windows NT token-based Web application in the same Web browser window.

This problem occurs because the claims that are added by the "claims transform" module are not cached correctly on the ADFS server. The claims that are added to the token must be cached for single sign-on access to other Web applications.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 with SP2 installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions

Windows Server 2003, x64-based versions

Windows Server 2003, x86-based versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: