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  2. FIX: The Commerce Server cache cannot refresh successfully when you invoke the SiteCacheRefresh method to refresh the cache in Commerce Server 2007

FIX: The Commerce Server cache cannot refresh successfully when you invoke the SiteCacheRefresh method to refresh the cache in Commerce Server 2007

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986� (http://support.microsoft.com/kb/256986/ ) Description of the Microsoft Windows registry

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Symptoms

When you invoke the SiteCacheRefresh method to refresh one of the Commerce Server caches in Microsoft Commerce Server 2007, the cache cannot refresh successfully. This problem occurs when the Internet Information Services (IIS) Web site that hosts the Commerce Server is configured to use host headers.

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Cause

When you invoke the SiteCacheRefresh method, Commerce Server 2007 builds a URL. The URL is based on a value in the MSCS_Admin database. This problem occurs because the value is the computer name. Therefore, if you configure the IIS Web site to use host headers, the IIS Web site cannot respond to the URL request that is based on the computer name.

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Resolution

To resolve this problem, apply the hotfix that is described in Microsoft Knowledge Base article 958771. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
958771� FIX: The cache is not updated when you use the SiteCacheRefresh method if you specify host headers for a Commerce Server 2007 application that is hosted by a Web farm

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

After you apply this hotfix, Commerce Server 2007 builds the URL according to the nonsecure host name setting. You can configure this setting in Commerce Server Manager.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbpubtypekc, kbqfe, kbhotfixserver, kbfix, kbexpertiseadvanced, kbautohotfix, KB931186

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Article Info
Article ID : 931186
Revision : 3
Created on : 5/12/2009
Published on : 5/12/2009
Exists online : False
Views : 407