To resolve this issue, follow these steps, depending on the version of Internet Explorer that you are running.
Internet Explorer 6
- Start Internet Explorer 6.
- On the Tools menu,
click Internet Options.
- On the General tab, click Delete
Files under Temporary Internet files.
- In the Delete Files dialog box, click to
select the Delete all offline content check box, and then
click OK.
Note If the problem persists, you may have to click Clear
History under History in the
Internet Options dialog box.
Internet Explorer 7
- Start Internet Explorer 7.
- On the Tools menu,
click Internet Options.
- On the General tab, click Delete under Browsing history.
- In the Delete Browsing History dialog
box, click
Delete files under Temporary Internet Files.
- Click Yes.
Note If the problem persists, you may have to click Delete
History under History in the Delete
Browsing History dialog box.