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You cannot synchronize your personal digital assistant device to a desktop by using Microsoft ActiveSync if the Microsoft Internet Security and Acceleration Server firewall client is enabled

View products that this article applies to.

Symptoms

You cannot synchronize your personal digital assistant (PDA) device to a desktop by using Microsoft ActiveSync if the Microsoft Internet Security and Acceleration (ISA) Server firewall client is enabled.

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Cause

This issue occurs if your PDA uses a 169. x . x . x IP address range. This address range is not part of the ISA Server internal network address range definition.

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Resolution

To resolve this issue, add the 169. x . x . x IP address range that your PDA uses to the ISA Server Local Address Table (LAT).

For more information about how to add the IP range to the ISA server LAT, click the following article number to view the article in the Microsoft Knowledge Base:
268326 How to Maintain Additional LAT Entries for an ISA Firewall Client

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB930207, kbprb, kbexpertisebeginner, kbtshoot, kbarchive, kbnosurvey

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Article Info
Article ID : 930207
Revision : 4
Created on : 1/16/2015
Published on : 1/16/2015
Exists online : False
Views : 357