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In the installation title bar, the words "UNKNOWN PUBLISHER" appear instead of the organization name when you install an Internet Explorer 7 package in Windows XP or in Windows Server 2003


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Symptoms

Consider the following scenario:
  • You install the Microsoft Internet Explorer Administration Kit 7 (IEAK 7) on a computer that is running Microsoft Windows XP or Microsoft Windows Server 2003.
  • When you install IEAK 7, you specify an organization name that is longer than 15 characters on the Windows Internet Explorer 7 setup page.
  • You run the IEAK 7 customization wizard to create an Internet Explorer 7 package.
In this scenario, in the installation title bar, the words "UNKNOWN PUBLISHER" appear instead of the organization name that you specified when you install the Internet Explorer 7 package.

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Cause

This problem occurs because the Internet Explorer 7 setup page limits the organization name to 15 characters.

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Workaround

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756� How to back up and restore the registry in Windows


To work around this problem, rename the organization by using a name of 15 characters or fewer. To do this, follow these steps:
  1. Click Start, click Run, type regedit, and then click OK.
  2. In the left pane, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IEAK7
  3. In the right pane, double-click Organization Name, type an organization name in the Value data box, and then click OK.
  4. Exit Registry Editor.

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Keywords: KB927759, kbtshoot, kbexpertiseadvanced

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Article Info
Article ID : 927759
Revision : 5
Created on : 7/2/2007
Published on : 7/2/2007
Exists online : False
Views : 353