A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
There are no prerequisites to apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfix.
Restart requirement
You must restart the computer after you apply this hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
File name | File version | File size | Date | Time | Platform |
---|
Mshtml.dll | 6.0.2900.3038 | 3,062,272 | 20-Nov-2006 | 13:36 | x86 |
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To enable this hotfix, follow these steps:
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl
- On the Edit menu, click New, and then click Key.
- Type FEATURE_SUPPORT_XTHREAD_GETFRAMEELEMENT_KB927740, and then press ENTER.
- Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SUPPORT_XTHREAD_GETFRAMEELEMENT_KB927740
- On the Edit menu, click New, and then click DWORD Value.
- Type iexplore.exe, and then press ENTER to name the new value.
- Double-click iexplore.exe.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit to close Registry Editor.