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The Exchange Server 2003 Migration Wizard for Lotus Notes crashes with an access violation when the wizard processes a Lotus Notes e-mail message

View products that this article applies to.

Symptoms

The reply-to address of a Lotus Notes e-mail message contains the following header:
group:;[NOTES:group:;@DOMAIN]
When the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes processes the message, the wizard crashes with an access violation.

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Cause

This problem occurs if the reply-to address of the message includes a semicolon. When the reply-to address includes a semicolon, the Exchange Server 2003 Migration Wizard for Lotus Notes considers the semicolon to be a delimiter. Therefore, the reply-to address is separated into two recipients when the Exchange Server 2003 Migration Wizard for Lotus Notes parses the reply-to address.

For example, the reply-to address group:;[NOTES:group:;@DOMAIN] is separated into the following recipients:
  • group:
  • [NOTES:group:;@DOMAIN]
However, the group: recipient is incorrect. Therefore, the address type and the address become null. This causes the Exchange Server 2003 Migration Wizard for Lotus Notes to crash.

Note In Request for Comments (RFC) 2822, it is common to use group:; as a reply-to address. Additionally, a semicolon is a possible character that can be used in a reply-to address.

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Resolution

To resolve this problem, install the latest version of Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes. To obtain the latest version of Exchange Server 2003 Migration Wizard for Lotus Notes, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=c105b3e4-3beb-4f1e-8f52-e345af6c3e50&DisplayLang=en

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following applications must be installed before you apply this hotfix:
  • Microsoft Exchange Server 2003 Service Pack 2 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    836993� How to obtain the latest service packs for Exchange Server 2003
  • Lotus Notes Client 6.x

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, the following services are automatically restarted when you apply the hotfix:
  • Microsoft Exchange Connectivity Controller.
  • Microsoft Exchange Connector for Lotus Notes and all dependent services.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Accountmgr.dll5.0.1164.0120,59221-Jan-200715:14x86
Cdinfomgr.dll5.0.1164.0122,12821-Jan-200715:14x86
Commonres.dll5.0.1164.032,52821-Jan-200715:14x86
Defchangefolder.dll5.0.1164.0144,14421-Jan-200715:14x86
Defdependencyui.dll5.0.1164.0218,38421-Jan-200715:14x86
Defhelp.dll5.0.1164.098,06421-Jan-200715:14x86
Dependmgr.dll5.0.1164.0176,91221-Jan-200715:14x86
Diskinfomgr.dll5.0.1164.0122,64021-Jan-200715:14x86
Exchmem.dll6.5.7903.0160,25623-Feb-200708:56x86
Msvcp60.dll6.0.8267.0401,48821-Jan-200715:16x86
Notesmigdata.dll6.5.7903.01,283,58426-Feb-200709:35x86
Pttrace.dll6.5.7903.016,38421-Feb-200716:55x86
Setup.exe5.0.1164.098,06421-Jan-200715:14x86
Setupdb.dll5.0.1164.0143,12021-Jan-200715:14x86
Setuplog.dll5.0.1164.0114,44821-Jan-200715:14x86
Sitsetup.dll5.0.1167.2708,36821-Jan-200715:14x86
Suiteinfo.dll1.0.895.94,36821-Jan-200715:00x86
Svrgrpmgr.dll5.0.1164.0179,47221-Jan-200715:14x86
Templmgr.dll5.0.1164.0317,71221-Jan-200715:14x86
Validation.dll5.0.1164.0108,30421-Jan-200715:14x86
Wizardui.dll5.0.1164.01,031,44021-Jan-200715:14x86
Exchmem.dll6.5.7903.0160,25623-Feb-200708:56x86
Msvcp60.dll6.0.8267.0401,48821-Jan-200715:16x86
Addxa.dll6.5.7903.0565,76021-Feb-200716:50x86
Ctreestd.dll6.5.7903.0203,77621-Feb-200716:50x86
Devcon.dll6.5.7903.06,14421-Feb-200716:51x86
Dispatch.exe6.5.7903.037,88821-Feb-200716:51x86
Dxamex.dll6.5.7903.036,86421-Feb-200716:52x86
Lscmd.exe6.5.7903.023,04021-Feb-200716:51x86
Lscms.dll6.5.7903.0157,18421-Feb-200716:50x86
Lscntrl.exe6.5.7903.050,17621-Feb-200716:52x86
Lscps.dll6.5.7903.0339,45623-Feb-200709:31x86
Lsctrl.exe6.5.7903.07,16821-Feb-200716:52x86
Lsdevlog.dll6.5.7903.08,19221-Feb-200716:52x86
Lsdevnt.dll6.5.7903.010,24021-Feb-200716:52x86
Lsdevui.dll6.5.7903.07,68021-Feb-200716:50x86
Lsdxa.exe6.5.7903.027,64821-Feb-200716:52x86
Lsinst.dll6.5.7903.08,70421-Feb-200716:52x86
Lslde.dll6.5.7903.066,04821-Feb-200716:50x86
Lsldew.dll6.5.7903.016,89621-Feb-200716:50x86
Lsmain.exe6.5.7903.041,47221-Feb-200716:52x86
Lsmexhc.dll6.5.7903.0128,00021-Feb-200716:50x86
Lsmexif.dll6.5.7903.0233,98421-Feb-200716:50x86
Lsmexin.exe6.5.7903.011,77621-Feb-200716:52x86
Lsmexout.exe6.5.7903.011,77621-Feb-200716:53x86
Lsntshc.dll6.5.7903.0217,08821-Feb-200716:50x86
Lspa.exe6.5.7903.013,31221-Feb-200716:53x86
Lspcta.dll6.5.7903.027,64821-Feb-200716:50x86
Lsrcc.dll6.5.7903.07,16821-Feb-200716:50x86
Lsrcs.dll6.5.7903.019,45621-Feb-200716:50x86
Lsxfm.dll6.5.7903.043,00821-Feb-200716:53x86
Mlmig32.dll6.5.7903.04,469,76023-Feb-200709:29x86
Notesmig.exe6.5.7903.069,63223-Feb-200709:30x86
Notesmigapi.dll6.5.7903.060,92821-Feb-200717:12x86
Notesmigwiz.dll6.5.7903.03,234,81623-Feb-200709:30x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

Stack output

The following call stack is generated when this problem ocurs: 
Access violation - code c0000005 (first/second chance not available) 
eax=00000000 ebx=00000032 ecx=002d0000 edx=043c0748 esi=77bd8ef2 edi=00000000 
eip=77bd8efa esp=000ace88 ebp=000ace88 iopl=0�������� nv up ei pl nz na po nc 
cs=001b� ss=0023� ds=0023� es=0023� fs=003b� gs=0000������������ efl=00010202 
msvcrt!wcslen+0x8: 
77bd8efa 668b08��������� mov���� cx,word ptr [eax]������� ds:0023:00000000
 
0:000> kb 
ChildEBP RetAddr� Args to Child�������������  
000ace88 002b773c 00000000 043c2290 00000000 msvcrt!wcslen+0x8 [d:\srvrtm\base\crts\crtw32\string\wcslen.c @ 51] 
000acec4 002baf70 043c2290 00000000 00000000 notesmigwiz!FCreateFLATENTRY+0x6c [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 6287] 
000ad1cc 002bd304 0f9b1b5c 0f9b1b50 00000000 notesmigwiz!CQPrimaryFileImport::HrMessage+0xb80 [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 3835] 
000ad1f8 002ad7b1 00000001 000ad4b8 0f9b1b50 notesmigwiz!CQPrimaryFile::HrLine+0x674 [d:\sd\tisp3 \notesmig\src\libs\parser\cqprim.cpp @ 649] 
000ad218 002ba135 00000000 000ad4b8 00000000 notesmigwiz!CQParse::HrParse+0x4dc [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 726] 
000ad44c 002aeaba 000ad6fb 00000000 000ad708 notesmigwiz!CQPackingList::HrImportPrimaryFile+0x11e [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 5592] 
000ad484 002adabb 0f9aef7c 0f9aee10 00000000 notesmigwiz!CQPackingList::HrLine+0x140 [d:\sd\tisp3 \notesmig\src\libs\parser\cqpkl.cpp @ 577] 
000ad4a4 002ade97 00000000 0f9aed28 00000001 notesmigwiz!CQParse::HrParse+0x7e6 [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 952] 
000ae004 0029c940 00000000 00290000 00000000 notesmigwiz!DoFileMigration+0x9e [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 80] 
000ae018 0029d723 000ae480 00363ed8 00000000 notesmigwiz!CFileMigProcess::Execute+0x7d [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 371] 
000ae050 0029d9be 00a04e08 000ae174 000ae480 notesmigwiz!ulDoImportFromExtract+0x3b5 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 1342] 
000ae458 00298fa5 000ae480 00298e6b 00000000 notesmigwiz!CNotesMigProcess::Execute+0x294 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 924] 
000ae474 7739c3b7 000b04e2 00000000 00000000 notesmigwiz!ProgressDlg+0x13a [d:\sd\tisp3 \notesmig\src\libs\wizbase\uidlg.cpp @ 3943] 
000ae4a0 77394db3 00298e6b 000b04e2 00008001 user32!InternalCallWinProc+0x28  [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 
000ae51c 77394c56 00000000 00298e6b 000b04e2 user32!UserCallDlgProcCheckWow+0x147  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 228] 
000ae564 773a41cd 00000000 00008001 00000000 user32!DefDlgProcWorker+0xa8  [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c @ 511] 
000ae580 7739c3b7 000b04e2 00008001 00000000 user32!DefDlgProcA+0x22 [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c  @ 1038] 
000ae5ac 7739c484 773a41ab 000b04e2 00008001 user32!InternalCallWinProc+0x28  [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 
000ae624 7739c73c 00000000 773a41ab 000b04e2 user32!UserCallWinProcCheckWow+0x151  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 165] 
000ae68c 7739c778 000ae6f8 00000000 000ae6c0 user32!DispatchMessageWorker+0x327  [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 2495]

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Keywords: KB927559, kbexpertiseinter, kbqfe, kbexchtransport, kbhotfixserver, kbautohotfix

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Article Info
Article ID : 927559
Revision : 4
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 216