Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

FIX: The configuration program for an application does not run and the RunOnceEx registry key is cleared when you restart a computer that is running Internet Explorer 7


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install Windows Internet Explorer 7 on a computer.
  • Then you install another application on the computer.
  • The Setup program for the second application sets the
    RunOnceEx
    registry key to run a configuration program the next time that the computer starts.
In this scenario, the configuration program for the second application does not run when you restart the computer. Additionally, the
RunOnceEx
registry key is cleared.

↑ Back to the top


Cause

When a computer has Internet Explorer 7 installed, Iernonce.dll does not process the
RunOnceEx
registry key.

↑ Back to the top


Resolution

Security update information

To resolve this problem, users must install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site: For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site: Note This hotfix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
928090 MS07-016: Cumulative security update for Internet Explorer

↑ Back to the top


Workaround

When you develop the application, set the No Status Dialog option of the
RunOnceEx
registry key.

↑ Back to the top


Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


More information

For more information about the RunOnceEx registry key, click the following article number to view the article in the Microsoft Knowledge Base:
310593 Description of the RunOnceEx registry key
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top


Keywords: KB927357, kbprb, kbbug, kbfix, kbtshoot, kbexpertisebeginner

↑ Back to the top

Article Info
Article ID : 927357
Revision : 2
Created on : 6/20/2014
Published on : 6/20/2014
Exists online : False
Views : 358