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Windows Server 2003 cluster node stops responding, and failover to another node does not occur


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Symptoms

Consider the following scenario. You deploy Microsoft Windows Server 2003. You configure the security event logs retention mandate and size mandate for a size that is larger than the default size. The system stops responding during typical usage and event log growth.

In this scenario, the following symptoms occur:
  • All processes that depend on the Service Control Manager (SCM) stop responding. For example, the server may eventually stop responding. If this occurs, you must restart the server.
  • If the server is a cluster node, the server stops responding. Failover to another node may not occur.

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Resolution

To resolve this problem, install hotfix 931304. For more information about hotfix 931304, click the following article number to view the article in the Microsoft Knowledge Base:
931304 Windows Server 2003 stops responding when the event log size is larger than the default size

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbexpertiseinter, kbqfe, kbfix, kbbug, kbwinserv2003postsp2fix, kbpubtypekc, KB927197

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Article Info
Article ID : 927197
Revision : 7
Created on : 10/11/2007
Published on : 10/11/2007
Exists online : False
Views : 350