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Error message when you try to access a Web site that is published through ISA Server 2004 SP2: "HTTP 400 - Bad Request" or "Error Code: 500 Internal Server Error"


View products that this article applies to.

Symptoms

When you try to access a Web site that is published through Microsoft Internet Security and Acceleration (ISA) Server 2004 Service Pack 2 (SP2), you receive one of the following error messages:
HTTP 400 - Bad Request
Error Code: 500 Internal Server Error.
Note Sometimes you may not receive an error message. However, the Web site or the Web program that you access may still not work correctly.

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Cause

This problem occurs because ISA Server 2004 SP2 adds an additional space between some headers and their values. For example, the following header information may be sent by an ISA Server 2004 SP2 computer to the Web server:
Cookie:<space><space>CookieValue
When this behavior occurs in the host header, some Web servers incorrectly interpret this as a cookie name that starts with a :space. This causes some Web servers that are published through ISA Server 2004 SP2 to work incorrectly.

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Resolution

To resolve this problem, obtain the Update Rollup for ISA Server 2004 SP2. For more information about the Update Rollup for ISA Server 2004 SP2, click the following article number to view the article in the Microsoft Knowledge Base:
916106 Update for HTTP issues in Internet Security and Acceleration Server 2004 Service Pack 2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB925882, kbprb, kbqfe, kbtshoot, kberrmsg, kbarchive, kbnosurvey

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Article Info
Article ID : 925882
Revision : 2
Created on : 1/4/2015
Published on : 1/4/2015
Exists online : False
Views : 262