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  2. Error message when you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0: "Exception: Startindex cannot be less than zero. Parameter Name: startindex"

Error message when you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0: "Exception: Startindex cannot be less than zero. Parameter Name: startindex"

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Symptoms

When you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0, you receive the following error message:
Exception: Startindex cannot be less than zero. Parameter Name: startindex.

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Cause

This problem occurs because there are blank lines in the fn_CollectForCascadeAssign SQL function. Notes
  • The fn_CollectForCascadeAssign SQL function is in the OrganizationName_MSCRM database.
  • The OrganizationName placeholder represents the actual organization name.

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Resolution

To resolve this problem, install updated hotfix 921235.

For more information about hotfix 921235, click the following article number to view the article in the Microsoft Knowledge Base:
921235 You experience timeouts or slow performance when you reassign records from one user to another user in Microsoft Dynamics CRM 3.0

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Keywords: KB925530, kbmbsmigrate, kbqfe, kbhotfixserver, kberrmsg

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Article Info
Article ID : 925530
Revision : 2
Created on : 1/16/2007
Published on : 1/16/2007
Exists online : False
Views : 305