Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error message when you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0: "Exception: Startindex cannot be less than zero. Parameter Name: startindex"

Error message when you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0: "Exception: Startindex cannot be less than zero. Parameter Name: startindex"

View products that this article applies to.

Symptoms

When you try to use the MSCRMFastReassign tool to reassign records from one user to another user in Microsoft Dynamics CRM 3.0, you receive the following error message:
Exception: Startindex cannot be less than zero. Parameter Name: startindex.

↑ Back to the top

Cause

This problem occurs because there are blank lines in the fn_CollectForCascadeAssign SQL function. Notes
  • The fn_CollectForCascadeAssign SQL function is in the OrganizationName_MSCRM database.
  • The OrganizationName placeholder represents the actual organization name.

↑ Back to the top

Resolution

To resolve this problem, install updated hotfix 921235.

For more information about hotfix 921235, click the following article number to view the article in the Microsoft Knowledge Base:
921235 You experience timeouts or slow performance when you reassign records from one user to another user in Microsoft Dynamics CRM 3.0

↑ Back to the top

Keywords: KB925530, kbmbsmigrate, kbqfe, kbhotfixserver, kberrmsg

↑ Back to the top

Article Info
Article ID : 925530
Revision : 2
Created on : 1/16/2007
Published on : 1/16/2007
Exists online : False
Views : 341