This problem was first fixed in a hotfix that is now contained in the latest service pack for Microsoft Office 2003. If you have already installed the latest service pack for Office 2003, you do not have to reinstall it. However, you do have to set the
NORMDISTFix
registry key and activate the hotfix that is included in the service pack. To do this, go to the
"How to enable this hotfix" section.
If you have not installed either the latest service pack for Office 2003 or the hotfix, you should install the latest service pack for Office 2003 if you can. If you cannot install the latest service pack for Office 2003 for some reason, you should install this hotfix. After you install the service pack or the hotfix, you have to set the
NORMDISTFix
registry key and activate the hotfix. To do this, go to the
"How to enable this hotfix" section.
How to obtain the latest service pack for Office 2003
This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
After you install the service pack, follow the steps that are listed in the
"How to enable this hotfix" section.
How to obtain the hotfix
This issue is fixed in the Excel 2003 post-Service Pack 2 hotfix package Hotfix Package that is dated October 2, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
925501 Description of the Excel 2003 post-Service Pack 2 hotfix package: October 2, 2006
After you install the hotfix, follow the steps that are listed in the
"How to enable this hotfix" section.