The Enterprise Single Sign-On Trace utility uses Event Tracing for Windows (ETW). Therefore, before you can run the Enterprise Single Sign-On Trace utility, you must install and enable the ETW trace tools.
Step 1: Install the ETW trace tools
To install the ETW trace tools, follow these steps:
1. | Download the Microsoft Platform SDK. To do this, visit the following Microsoft Web site: |
2. | To start the Platform SDK Web installation program, click the appropriate link for the system:� | For an x86-based system, click Download for the PSDK-x86.exe file. | � | For an x64-based system, click Download for the PSDK-amd64.exe file. |
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3. | Click Run. |
4. | When the Setup Wizard window appears, click Next. |
5. | If you agree to the software license terms, click I Agree, and then click Next. |
6. | Click Custom, and then click Next. |
7. | Select an installation location, and then click Next. |
8. | In the Custom Installation window, click to clear all the available features. |
9. | Expand Microsoft Windows Core SDK, and then expand Tools. |
10. | Select the appropriate option for the system:� | For an x86-based system, click Tools (Intel 64-bit), and then click Will be installed on local hard drive.
Note The Tools (Intel 64-bit) option also installs the 32-bit tools. Therefore, select this option when you are running an x86-based system. | � | For an x64-based system, click Tools (AMD 64-bit), and then click Will be installed on local hard drive. |
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11. | To start the installation, click Next two times. |
12. | After the installation is complete, click Finish. |
13. | Locate the Drive:\Platform_SDK_Installation_Location\bin folder, and then copy the Tracelog.exe file from this folder to the Enterprise Single Sign-On installation folder.
Notes� | By default, the Enterprise Single Sign-On folder is located in the following path: Drive:\Program Files\Common Files\Enterprise Single Sign-On | � | The Enterprise Single Sign-On installation folder also contains the Trace.cmd file. You must use this file in the next step to enable the ETW trace tools. |
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Step 2: Enable the ETW trace tools
To enable the ETW trace tools, follow these steps:
1. | Click Start, click Run, type cmd, and then click OK. |
2. | Change the current folder to the folder in which Enterprise Single Sign-On is installed. By default, the Enterprise Single Sign-On folder is located in the following path: Drive:\Program Files\Common Files\Enterprise Single Sign-On |
3. | Type the following command, and then press ENTER: trace -tools "ETWTraceToolsPath" Notes � | ETWTraceToolsPath represents the path in which the ETW trace tools are located. By default, the ETW trace tools are located in the following path: C:\Program Files\Microsoft Platform SDK\Bin | � | You must enclose the path of the ETW trace tools in quotation marks. For example, type the following command: trace -tools "C:\Program Files\Microsoft Platform SDK\Bin" | � | The -tools switch indicates the location of the Tracelog.exe file to the Trace.cmd file. |
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Step 3: Run the Enterprise Single Sign-On Trace utility
To run the Enterprise
Single Sign-On Trace utility, follow these steps:
1. | Click Start, click Run, type cmd, and then click OK. |
2. | To start the trace, type the following command, and then press ENTER: trace -start -Level Note Level represents the trace level. The valid trace levels are low, medium, high, and all. The default level is high. |
3. | Reproduce the scenario that you want to trace. |
4. | To stop the trace, type the following command, and then press ENTER: trace -stop Note After you stop the trace, a binary file that is named ESSO.bin is generated in the folder in which Enterprise Single Sign-On is installed. You can send this file to Microsoft Customer Support Services for additional analysis. |