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Slow performance with McAfee antivirus


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Symptoms

You might experience performance issues in Microsoft CRM if you are running McAfee Enterprise 8.x virus scanner in combination with active Script Scan.

McAfee and Microsoft are working closely together on this performance problem. If you experience this behavior, please contact McAfee to open a support case.

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Cause

This problem occurs because McAfee provides the functionality of script scanning.

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Workaround

We suggest the following workarounds:
  • Update your virus scanner to McAfee Enterprise version 8.7, and install the latest patches. If you cannot do this, upgrade to McAfee Enterprise version 8.5, including the latest patches.
  • If the first workaround is not viable for you, you can turn off the ScriptScan functionality in McAfee Enterprise version 8.x.

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References

893186 "Server Error in '/' Application" error message when you click a Microsoft CRM folder in Microsoft CRM 1.2 Sales for Outlook

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Keywords: kbsurveynew, kbexpertiseinter, kbprb, kbmbsmigrate, kbexpertiseadvanced, kbexpertisebeginner, kbmbspartner, kb, kbmbsperformance, kbtshoot

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Article Info
Article ID : 924341
Revision : 1
Created on : 1/7/2017
Published on : 9/11/2011
Exists online : False
Views : 176