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FIX: The AutoComplete feature does not work after you click a JavaScript hyperlink on a Web page in Internet Explorer 6


View products that this article applies to.

Symptoms

Consider the following scenario. In Microsoft Internet Explorer 6, you type text in a field on a form. Then, you click a JavaScript hyperlink on a Web page. In this scenario, the AutoComplete feature does not work. When you type the same text in the same field on the form, the AutoComplete box does not appear.

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Cause

This problem occurs because of a problem in the AutoComplete feature in Internet Explorer 6. The problem in the AutoComplete feature occurs after you click the JavaScript hyperlink.

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Resolution

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Microsoft Windows XP Service Pack 2 (SP2) installed on the computer.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Shdocvw.dll6.0.2900.30091,497,60005-Oct-200612:15x86
Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply this hotfix, you must enable this hotfix. To do this, follow these steps:
  1. Make sure that you exit Internet Explorer.
  2. Click Start, click Run, type regedit in the Open box, and then click OK.
  3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
  4. On the Edit menu, point to New, and then click Key.
  5. Type FEATURE_INTELLIFORMS_ALTERNATE_RELEASE_KB924301, and then press ENTER.
  6. Click FEATURE_INTELLIFORMS_ALTERNATE_RELEASE_KB924301.
  7. On the Edit menu, point to New, and then click DWORD Value.
  8. Type Iexplore.exe, and then press ENTER.
  9. Right-click Iexplore.exe, and then click Modify.
  10. In the Value data box, type 1, and then click OK.

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

To resolve this problem in Microsoft Windows Server 2003, apply the hotfix that is described in the following Microsoft Knowledge Base article:
931298 FIX: The AutoComplete feature does not work after you click a JavaScript hyperlink on a Web page in Internet Explorer 6

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Workaround

To work around this problem, refresh the Web page to enable the AutoComplete feature.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbautohotfix, kbwinserv2003sp2fix, kbexpertiseinter, kbwinxpsp2fix, kbbug, kbfix, kbHotfixServer, kbqfe, KB924301

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Article Info
Article ID : 924301
Revision : 5
Created on : 10/9/2011
Published on : 10/9/2011
Exists online : False
Views : 312