You cannot view the related records that are associated with a child account and that are more than one level deep in Microsoft Dynamics CRM 3.0

You cannot view the related records that are associated with a child account and that are more than one level deep after you install hotfix 919008 for Microsoft Dynamics CRM 3.0. You can view the related records that are one level deep.

This problem affects the following types of records:

• Activities
• Cases
• Contracts
• Invoices
• Opportunities
• Orders
• Quotes

For more information about hotfix 919008, click the following article number to view the article in the Microsoft Knowledge Base:

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: