This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815
Update Rollup 2 is available for Microsoft Dynamics CRM 3.0
Installation information
Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0 server. This hotfix installs a registry entry that is named "ImportAllRelationships." The entry is installed in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM registry subkey. The value is set to 1. This value enables this hotfix.
Note When you install Update Rollup 2 (KB 927751), this registry hive is not automatically added. Therefore, you must add it manually. To do this, follow these steps.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
- On the Microsoft Dynamics CRM server, click Start, click Run, type regedit, and then click OK.
- Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\MSCRM
- On the Edit menu, point to New, and then click DWORD Value.
- Type ImportAllRelationships, and then press ENTER.
- Right-click ImportAllRelationships, and then click Modify.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit.