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Error message when you use the Advanced Find feature to look up Quick Campaign items in Microsoft Dynamics CRM 3.0: "The root element is missing"

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Symptoms

When you use the Advanced Find feature to look up Quick Campaign items in Microsoft Dynamics CRM 3.0, you may receive the following error message:
Server Error

The root element is missing.
Additionally, you find the following error message in the Application log:
[XmlException: The root element is missing.] System.Xml.XmlTextReader.Read() +876 Microsoft.Crm.Web.Controls.Lookup.LookupDataPage.RenderResults(String resultsXml) +112 Microsoft.Crm.Web.Controls.Lookup.LookupDataPage.RenderLookupData() +55 _ASP.lookupdata_aspx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) +175 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27 System.Web.UI.Control.Render(HtmlTextWriter writer) +7 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243 System.Web.UI.Page.ProcessRequestMain() +1926

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Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

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More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB921890, kbmbsmigrate, kbqfe, kbhotfixserver, kbbug, kberrmsg, kbfix

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Article Info
Article ID : 921890
Revision : 4
Created on : 12/7/2006
Published on : 12/7/2006
Exists online : False
Views : 321