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  2. You receive a non-delivery report when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Exchange Server 2003

You receive a non-delivery report when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Exchange Server 2003

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Symptoms

You receive a non-delivery report (NDR) when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Microsoft Exchange Server 2003.

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Cause

This issue may occur if all the following conditions are true:
  • You send the message by using Web Distributed Authoring and Versioning (WebDAV).
  • The recipient's e-mail address starts with an apostrophe.
  • The apostrophe is removed when the message is processed.
In this scenario, the e-mail address is incorrect when the message reaches the recipient's e-mail server because the address does not contain the apostrophe.

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Workaround

To work around this issue, do not use e-mail addresses that start with an apostrophe to send e-mail by using WebDAV.

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Status

Microsoft regularly releases software updates to address specific bugs. If Microsoft releases a software update to resolve this bug, this article will be updated with additional information.

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Keywords: KB921620, kbprb, kbnofix, kbtshoot

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Article Info
Article ID : 921620
Revision : 3
Created on : 10/25/2007
Published on : 10/25/2007
Exists online : False
Views : 206