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Error message when you try to install the Spanish language version of Windows Server 2003 on an AMD platform: "El programa de instalaci�n no puede obtener acceso a los archivos necesarios para continuar"


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Symptoms

Consider the following scenario. You try to install the Spanish language version of either Microsoft Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 R2 on a computer that has an Advanced Micro Devices (AMD) processor. Additionally, you start the installation process from a Windows Server 2003 CD. In this scenario, you receive the following error message at the start of the graphical user interface (GUI) installation phase:
El programa de instalaci�n no puede obtener acceso a los archivos necesarios para continuar. Puede ser debido a un error del CD o que �ste ya no est� en la unidad

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Cause

This problem occurs if the following conditions are true:
  • The Txtsetup.sif file contains an error.
  • The Admide.sys file is not correctly loaded. The Admide.sys file is used to access the CD drive on a computer that has an AMD processor.

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Resolution

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

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Workaround

To work around this problem, use one of the following methods.

Method 1

Perform an unattended installation.

Method 2

Start the installation process by using Remote Installation Services (RIS).

Method 3

Use any other method by which you do not have to access the CD drive during the installation process.

Method 4

  1. Use the utilities in the Windows Server 2003 Resource Kit to create a CD image.
  2. Open the Txtsetup.sif file, and then locate the following line:
    amdide = "Controlador de bus AMD IDE",files.admdide,amdide
  3. Replace this line with the following:
    amdide = "Controlador de bus AMD IDE",files.amdide,amdide

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.

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More information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Keywords: KB921376, kbprb, kbtshoot, kberrmsg, kbwinserv2003sp2fix

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Article Info
Article ID : 921376
Revision : 5
Created on : 3/28/2007
Published on : 3/28/2007
Exists online : False
Views : 121