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FIX: You may receive a Scriptor component error message when you add the /3GB switch to the Boot.ini file on a Windows Server 2003 SP1-based computer that is running Commerce Server 2002 or Commerce Server 2007


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Symptoms

Consider the following scenario. Microsoft Commerce Server 2002 or Microsoft Commerce Server 2007 is running on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer. You add the /3GB command-line switch to the Boot.ini file. In this scenario, you may receive a Scriptor component error message in the event log that resembles the following:
Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 4104
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description: Pipeline Error: Component Execution failed for component [0xE] hr: 0x80020003 ProgID: Commerce.Scriptor.1 MscsExecute() failed. Script invocation failed. Member not found.

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Resolution

To resolve this problem, install Microsoft Windows Script 5.7 for Windows Server 2003. For more information, visit the following Microsoft Download Center Web site:

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB920352, kbprb, kbtshoot, kbinfo

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Article Info
Article ID : 920352
Revision : 3
Created on : 4/2/2008
Published on : 4/2/2008
Exists online : False
Views : 359