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  2. The volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service

The volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service

View products that this article applies to.

Symptoms

When you use a Network Appliance storage device together with the Microsoft Windows Server 2003 Virtual Disk Service (VDS), at least one of the following problems may occur:
  • Snapshot volumes do not mount successfully.
  • When you try to dismount a volume, the volume dismount operation reports an error. The volume dismount operation reports an error even when the volume dismounts successfully.

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Resolution

To resolve this problem, install the hotfix that is mentioned in the following Microsoft Knowledge Base article:
931300 Snapshot volumes do not mount successfully or the volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: KB919757, kbbug, kbfix, kbexpertiseinter, kbqfe, kbwinserv2003postsp2fix, kbpubtypekc

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Article Info
Article ID : 919757
Revision : 6
Created on : 3/29/2007
Published on : 3/29/2007
Exists online : False
Views : 189