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Error message when you try to import an entity in the Turkish version of Microsoft Dynamics CRM 3.0: "Reason for failure is not all instances of entity name are the same"


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Symptoms

When you try to import an entity in the Turkish version of Microsoft Dynamics CRM 3.0, the entity is not imported. Additionally, you receive the following error message:
Import Failed and Aborted. System is reset to the original state.
Reason for failure is not all instances of entity name are the same.

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Cause

This problem may occur when all the following conditions are true:
  • The entity name starts with the letter I.

    For example, this problem occurs with any of the following entity names:
    • Invoice
    • Invoicedetail
    • Incident
  • Microsoft Dynamics CRM 3.0 is running on a computer that is also running Microsoft SQL Server. That computer has a Turkish collation that is configured to be case insensitive (CI) and accent insensitive (AI).

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Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

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More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB918977, kbmbsmigrate, kbqfe, kbhotfixserver, kbmbscustomization, kbbug, kbfix, kberrmsg

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Article Info
Article ID : 918977
Revision : 5
Created on : 12/7/2006
Published on : 12/7/2006
Exists online : False
Views : 289